User Management
Manage user accounts, roles, vehicle assignments, activity logs, and support access.
Last updated April 17, 2026
The Users module is the central identity and access management system. Each user belongs to an organization and has a role that determines access. Users can have vehicles assigned, drivers linked, support tickets, payment history, and activity logs.
User Form Fields
| Field | Required | Description |
|---|---|---|
| Full Name | Yes | User's complete name |
| Yes | Login identifier — must be unique across the platform | |
| Password | Yes (create) | Account password |
| Country | Yes | Country selection |
| Username | No | Alternative login identifier |
| Company Name | No | Organization name |
User Detail Tabs
| Tab | Content |
|---|---|
| Profile | Identity, company info, social links, status, email verification |
| Vehicles | Assigned vehicles with link/unlink — controls what user sees on Maps |
| Drivers | Linked drivers with assign/unassign |
| Tickets | Support tickets by this user, with ability to create new ones |
| Payments | Payment history with total received, successful count, status breakdown |
| Documents | Uploaded documents with type, expiry, tags, visibility |
| Activity Logs | Full audit trail — action, time, entity, IP address, browser, platform |
Activity Log Filters
- All
- Security
- Settings
- Billing
- Vehicles
- Drivers
Key Actions
| Action | Access | Description |
|---|---|---|
| Create User | Admin, Superadmin | Create new account |
| Login as User | Superadmin only | Impersonate a user to see their view — primary debugging tool |
| Set Active/Inactive | Admin, Superadmin | Enable or disable login (data preserved) |
| Update Password | Admin, Superadmin | Change user password |
| Bulk Upload | Admin, Superadmin | Import users from CSV |
| Assign Vehicle | Per user | Control which vehicles the user can see and track |
Tip
"Login as User" lets Superadmins see exactly what any user sees — the primary tool for troubleshooting access issues.